One of the important things to note with a Short Sale is that one of the primary objectives is to Avoid Foreclosure. If you fail, or if your team fails you, then you lose and end up in foreclosure. The ramifications of a failed Short Sale and Foreclosure can be found throughout our various blog entries over the past couple of months.
When you have decided to present a Short Sale Solution to your lenders it is important to have a plan and the right team. A licensed real estate agent is many times an integral part of your team. It is very important to choose the right agent and have a mechanism to ensure that the realtor is doing their part to help you with your short sale.
Why is this so important and why does the title of this blog include a reference to “The Freight Train to Foreclosure”. In plain English, if you do not have a realtor that is capable by themselves or as a compliment to a team, your realtor will simply be the conductor on your personal freight train to foreclosure. This happens all the time and the distressed homeowner suffers immensely while the realtor has virtually no accountability.
I am not going to criticize realtors. I am going to tell you what they must do and what you must require of them to win. I am then going to give you some examples of problems realtors have created that were very harshly judged by their peers, other realtors. The fact of the matter is that there are many more bad realtors by a multiple then there are good ones that will get the job done for you with a short sale. Again, the judgment of the faults, the ignorance, and negligence is going to be voiced in my examples by other realtors. Realtors have been protected too long by their lobby and their proprietary MLS system. I am going to make a motion that this also be addressed by the new administration.
With The Negotiated Solution we have a strict protocol that all realtors must follow. At times we are forced to provide them assistance. At other times we give them a gentle push and in the extreme at certain intervals we sick the client on them like a rabbit dog. It is a personal choice, but in the end we are here to protect the distressed homeowner and help them Avoid Foreclosure with our program.
What should you expect from your realtor with a Short Sale? You realtor must review the most recent comparable sales that are most representative of the characteristics to your property and in close proximity to your property. They must also review the most recent comparable listing trends to determine how new properties that are just coming onto the market are being priced. This will enable them to determine the real bid of the market in this environment. After the property has been marketed for a couple weeks if you don’t have a contract you must demand that they do the basic follow up and track down the interested parties for comments on price and condition of your property relative to competing properties. This is very straight forward and common sense oriented, however don’t be fooled, many realtors don’t have a clue.
Often realtors do not spend much time pricing a property. Many realtors will put a property on the market at what they perceive it should sell for and it will sit and sit and guess what…. you will lose. Choo Choo.. your on the train going right where you don’t want to go.
If you are not watching out for your own best interest, or if you do not have a competent team, your efforts with a short sale solution will often fail miserably. Why do realtors hate short sales as reflected in many national publications? The reason is that they do not understand what it takes to succeed and many of the frankly are lazy and not willing to invest the time to learn.
I am going to provide a couple recent examples. Before I do I want to tell you that the ignorance and the examples of futility on the part of the realtors with no plan is at epidemic levels. Things have been good for so long that many realtors just want the commissions. Their brokers and their governing bodies provide squat for education. The real estate and residential lender industry is pathetic when it comes to real education and accountability. For this reason you must protect yourself and keep your eye on the ball if you are to Avoid Foreclosure and succeed with a Short Sale.
I could elaborate on literally tens of examples of clients that have come to us that have ridden the bid of the market with their homes down for as much as two years to financial wreckage only to seek refuge with a short sale. It would be unfair for me to bore you with what could be hearsay from a homeowner before I was directly involved. The evidence or our success for this group of people lies in the fact that we obtained contracts for their homes in short order after they became clients. Looking back past 15 months it would be fair to say that the belligerent homeowners shared the blame with their realtors in many of these improper pricing incidents. I would like to share with you one of my recent picture frame cases of realtor arrogance and incompetence with complete disregard for the distress family facing foreclosure.
Recently one of our clients had a property that was valued at $900K based on two very recent comparable sales on the same street. Anyone with half a brain and the common decency to respect the position of the distressed homeowner would have priced this home accordingly. Not this realtor. This particular realtor was not from our network but was referred to us and sent us the client. This realtor decided to price the home for $ 1 million dollars because she noted that the two comps that recently sold on the same street were short sales. In other words, distressed sales, so they shouldn’t be counted in the pricing analysis. I am waiting for someone to tell Mr. Market that this is a rule that better be followed.
My team disputed this adamantly but the realtor rose up like an ambivalent dictator and bellowed that she has sold lots of homes and that she has been in the business for 30 years. Well, we decided to sit back and not make waves until our client was in jeopardy. We waited six weeks and there was no contract and no offers on the property. We began to tighten our grip on the realtor with pressure regarding the client’s position and the pricing. The bellowing and the egotistical comments from the realtor continued. At the eight week mark we called our client and turned them on the realtor. The property was grossly over priced. Between our client and the salvos of attack my team unleashed on this realtor she capitulated and quickly reduced the price to 900K. The problem was not solved. As we all know the markets were very volatile in Sept and Oct of 2008. The value of this home was no longer 900K. To sum it up the realtor was on the defensive. She had done a major disservice to the client. When the realtor continually repriced the property she was merely trailing the real bid of the market down. Why not do the research and price it properly up front? This is a question you really have to ask. Let’s see what her peers had to say about her conduct.
After another two months the clients, after continual consultations with our team, decided to dump the realtor for better representation. A new realtor we assigned from our network that followed our pricing model and our protocol. After checking the recent data and the listing history the new agent was appalled at the level of incompetency the previous realtor had demonstrated by the initial pricing of the property at the 1 million level. The new realtor further commented that this property would have easily sold for 900K based on the comps in August of 2008. Today the property has been listed by the new realtor based on the real bid of the market at 750K. Within 3 weeks we have secured a contract for the homeowner and we are moving forward with our solution.
I would also like to note that we do not employ realtors, we only choose them to participate in our network to compliment our program. There is no financial incentive for us to use one realtor over the other if all are willing and capable to perform. In the above example the distressed homeowner suffered unnecessarily both emotionally and financially.
I don’t enjoy giving people the play by play but I thought it was very important in this example because we see this happen all the time. The realtors are driving “The Freight Train to Foreclosure” and your family could be on board. Keep in mind that many realtors see the state of their business and often admit openly that it is rife with ignorance and incompetence. The realtors that actually care about succeeding for the clients don’t like this either. The question we need to address is what do we do about it other then individual police work as described above.
I would like to give you one more example that is a bit more sobering. Last week a realtor that has 25 years experience called me to discuss a new client. We had gotten the client situated with our program and she was very pleased of the financial blueprint and strategy that we had put in place. Before the conversation ended she asked me if I could answer a question for her. This was a very nice lady and I was happy to oblige. She mentioned that she had a family recent go to foreclosure. She didn’t note the reason but she asked me what the two big things were on their credit. Before I could answer she asked if they were from the former lenders. I told her yes that they were deficiency judgments on a Virginia property and that it was game over as far as having them as renewed clients for a long time. She quietly but solemnly said, “Oh my”.
Now I really like this realtor. The fact that she asked a very good question and simply did not know is perfectly fine with me. This realtor may have unintentionally victimized her clients by not understanding the importance of a qualified team and comprehensive plan with her clients. This example was a short sale that didn’t make it. I can assure you from this point forward this realtor will be seeking help because she now knows the cost of ignorance. She simply did not know but she is going to make it right with future clients facing foreclosure and we all have to respect this.
The homeowner must beware and know that a hand shake and hope do not automatically win with short sales. Short sales or any workout situation with lenders are difficult. The problem is complex and you didn’t get into it in the past 48 hours so be realistic and don’t expect to get out of it that soon as well. If you are going this alone with a realtor I have given you what you need to keep your eye on the ball and your foot on your realtor. If you want to learn more we welcome you to visit our program at www.thenegotiatedsolution.com
In summary, our real estate industry is broken. As the government moves to stabilize the banking sector it should also address the regulation and core competencies that direct and govern the realtors. Personally, it is my view that the MLS system should be nationalized and made available to all the people as a contiguous federal platform of property distribution for our citizens. Further, when the scholars review the state of the realtors they are going to see a pit full of warriors with tattoos that say, “Every Man and Woman for Themselves”. It is high time that the residential real estate lobby suffer the same accountability as Wall Street for their part in the housing crisis. It’s time for real education, accountability and efficiency that will result in reduced commissions. Yes there are good realtors out there, however, the stakes can be high if you don’t find one of them and end up with a rotten one.
Blogging from the front line of the housing crisis at blog.thenegotiatedsolution.com
GHunter